Effective Date: 13 September 2024

At Laptops World , we are committed to providing exceptional customer service while ensuring the privacy and security of your data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or shop with us.

1. Information We Collect

We may collect the following types of information: Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and billing address. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us. Non-Personal Information: This includes information that cannot be used to identify you, such as your browsing activity, device information, and demographic data. We collect this information automatically when you visit our website.

2. How We Use Your Information

We use your information for the following purposes: To process your orders and fulfill your requests. To send you marketing communications (if you have opted-in). To personalize your experience on our website. To improve our website and services. To analyze trends and customer behavior. To prevent fraud and abuse.

3. Data Sharing

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, firewalls, and encryption. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us directly. You can also access, update, or delete your personal information by contacting us.

6. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:Moi Avenue The bazaar 3rd floor room c4Opening Hours Monday - Friday : 8am - 5pm Sundays ClosedStore Location Laptops world limited Location: Moi Avenue The bazaar 3rd floor room c40723642790INFO@LAPTOPSWORLD.CO.KE