Contact Laptops World in Nairobi
Questions about a laptop, an order or delivery? Message us on WhatsApp, call, or visit the shop on Moi Avenue.
Questions people ask us
Will I receive the same product that I see in the picture?
Yes. Every product we sell is sourced from trusted manufacturers. To confirm an exact model or specification, message us on WhatsApp and we will check for you.
Where can I view my sales receipt?
Your receipt is sent to the email you used at checkout, and your orders are also under My Account. If you cannot find it, message us with your name and order number.
How can I return an item?
You are covered by our money-back guarantee within 7 days. Contact us on WhatsApp or call with your order details and we will guide you through the return.
Will you restock items marked "out of stock"?
Often, yes. Message us the product name and we will tell you whether it is coming back and roughly when.